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Sophia was doing some telesales training. She did a fair bit of cold calling http://www.cheapestwholesaleairmax.com/ , to sell cheaper phone calls.


When asked what her most difficult challenge was, she replied it was getting past the gatekeeper. She was referring to the secretary or PA who is tasked with keeping cold callers at bay. When asked why she find this the most difficult part, she said that the gatekeepers were often curt, even rude or obnoxious.


See if this sounds familiar:


Acme Widgets: ?Good morning Cheap Air Max Mens , Acme Widgets, how can I help you??


Sophia: ?Can I speak to the proprietor of the business please??


AW: ?What's it about please??


S: ?I want to talk to him about a new range of drinks machines we have on offer.?


AW: ?Sorry, she won't be interested! Thank you! Goodbye!?


End of conversation.


Sarah's complaint is ?why can't they just have the decency to put me through??


What would happen if Sarah considered being a little nicer to the gate keepers? She went on to say how unimportant she thought they were and how some of them were trying to pretend they had more influence than they had.


The gatekeeper is the one person stopping you from getting to the person you want to speak to, so it make's sense that we need to get the gate keeper on our side.


There are many ways of doing this.


Treat the gatekeeper like a new friend. Try to bring some humour or lightness into the conversation. Let them help you.


Smile before you pick up the phone?even when you don't feel like it. Try saying the sentence with a grimace and then with a broad smile. Your respondent at the end of the line can HEAR you beaming. And that puts them in a more positive frame of mind.


Have the name of an individual to speak to. Do some research Cheap Air Max Womens , get a name, and careful how you answer the question "What shall I tell him it is about"!


Be persistent. Not to the extent that you irritate but it is easier to put you through than keep putting you off.


Try pity. Tell the gatekeeper that your boss is insistent that you must speak to Mr Customer. The gatekeeper should know what that feels like!


Strictly you shouldn't 'sell? to the gatekeeper, which is true, up to a point. Well if you look at it Cheap Air Max From China , we're not selling to the gatekeeper. We're merely creating enough interest for them to want to put you through to the right person.


The problem we have, is that there are so many poor salespeople out there, that the gatekeepers are often irritated to death by sales calls, from people who are poor at what they do. When they do get a salesperson on the phone Cheap Air Max 97 , who is courteous, professional, has an interesting voice, and a sense of humour Cheap Air Max 270 , it's a refreshing change. Be like that and you will stand out, and that is your first hurdle.


Remember, the gatekeeper has a tough job to do. Bring a little sunshine into their day, with a fresh approach and some humour.


How to Make a Video Game Players Guide Computers Articles | February 8 Cheap Air Max 90 , 2008
So you play video games and maybe you are pretty good at them. Maybe you have thought about making video games but the task seems a bit daunting. If you have some ability to write and keep a lot of information organized you might want to try writing your own game guide. Here are some tips to help you write terrific video game guides.


If you are interested in the pursuit of making video games but don?t know where to start writing a game players guide is a good first option. It will give you a good understanding of the playability of games and how they are structured. You don?t have to be a great writer to create a great guide but you do have to know some basic rules. It will also give you some great insight and experience toward making your own games in the future.


Decide which type of game guide you are going to write


There are many different types of guides and the first thing you need to decide is which type you are going to write. There are four different types and the first type is the walk-thru. This is the most common type where you guide the player through a series of steps in the game. This could be a complete guide or just a guide to a certain portion or quest. The second type is the character guide, which explains many of the different skills, options, and abilities of a specific character type. The third type is the beginner?s guide Cheap Air Max Shoes , which helps beginners get familiar with a game, how it works, and how the interface operates. The fourth type is a performance guide, which helps players achieve certain levels and goals within a game.


Once you have decided which type of guide you are going to write you need to embark on the most important step of the process ?you need to start a notebook and take notes. You might have a great understanding of the game but your reader doesn?t; and when writing your guide you may leave out small details that are simple for you but are not known by your audience. Take a lot of detailed notes and never make assumptions as to what the reader of your guide knows. If your guide is going to be long and complex you may want to use flowcharting techniques to help you understand the choices and decisions that are made in the game. Flowcharting is a great way to manage complex tasks with lots of decisions.